Joy Miller is a parent, mental health advocate, and systems navigator with over 15 years of professional experience working alongside individuals living with serious mental illness. She is also the mother of two young adult sons, ages 29 and 26, both diagnosed with schizophrenia, whose paths through treatment, recovery, and support systems have been very different.

Joy brings a dual perspective shaped by lived family experience and direct work within the mental health system. Over more than a decade, she has supported her sons through crisis response, hospitalizations, early intervention programs, residential treatment, outpatient services, and long-term system navigation. She has worked closely with case managers, advocates, crisis teams, and county behavioral health systems to help bridge gaps in care and reduce the burden placed on families.

Her work centers on connection, dignity, and practical support, with a focus on how families experience mental health care beyond clinical settings. Joy is passionate about sharing real-world insights that validate family experiences and help providers and advocates better understand what meaningful, compassionate support looks like in everyday life.